Junior Technical Support Executive - Information Technology

Further Details

Seeking a motivated Junior Technical Support Executive for the Information Technology department at Indus Hospital & Health Network. Additionally, vacancies are available for qualified candidates. This role focuses on providing crucial support for hospital management information systems (HMIS) and related software, ensuring operational continuity and excellent patient care. Ideal for candidates with a BCS, BS, or BE degree and up to one year of relevant experience. This government-supported initiative offers a platform for professional growth in healthcare IT.

Career Opportunities at Indus Hospital & Health Network

Indus Hospital & Health Network is actively seeking dedicated professionals to join their Information Technology department. This is a prime opportunity for individuals passionate about leveraging technology to enhance healthcare services. We are committed to fostering a supportive and growth-oriented work environment where your contributions directly impact patient well-being and operational excellence. Explore a fulfilling career in a leading healthcare institution.

• Job Title: Junior Technical Support Executive
• Department: Information Technology
• Location: [Inferred: Pakistan, based on typical job portal usage]
• Experience: Fresh to 1 Year
• Education: BCS/BS/BE
• Key Responsibilities: System support, troubleshooting, project assistance, team collaboration.
• Commitment: Indus Hospital & Health Network is an equal opportunity employer and is committed to a safe and respectful workplace, free from sexual exploitation and abuse. Rigorous background checks are conducted for all potential candidates.

Job Positions Available:

Sr.#	Job Title	Required Qualifications	Experience	Salary Range	Vacancies	Age Limit
1	Junior Technical Support Executive	BCS/BS/BE	Fresh preferably 1 Year	[Not Specified]	[Not Specified]	[Not Specified]

Skills

• Provide second-line support for technical issues
• Monitor system performance and resolve technical problems
• Perform in-depth root cause analysis for complex issues
• Communicate technical information to non-technical staff
• Assist with implementing new systems and software upgrades
• Collaborate with multi-disciplinary teams
• Provide training and guidance to IT team members and end-users

Duties and Responsibilities:

• Provide operational management, maintenance, and support to the hospital management information system (HMIS)
• Ensure minimal disruption to patient care and hospital operations through effective technical support
• Handle advanced troubleshooting for complex technical issues related to HMIS and other clinical or administrative software
• Monitor system performance, analyze technical issues, and implement efficient resolutions to minimize downtime
• Conduct in-depth root cause analysis for varied and complex technical problems
• Translate intricate technical situations into easily understandable terms for non-technical personnel
• Assist in managing and planning projects for the implementation of new systems, significant enhancements, or software upgrades
• Lead testing efforts, design test plans, and ensure systems are fit for purpose and pose no clinical risks
• Work collaboratively with multi-disciplinary teams, including clinicians, administration, IT staff, and external software vendors
• Provide specialist training, guidance, and support to other IT team members and end-users across the campus on new systems or functionalities

How to apply

• Step 1: Access the Application Portal 🌐 Visit the official Indus Hospital & Health Network job portal at jobportal.tih.org.pk.
• Step 2: Locate the Vacancy 🔎 Navigate to the 'Current Vacancies' section and find the 'Junior Technical Support Executive - Information Technology' position.
• Step 3: Review Job Details 🎯 Carefully read the full job description, responsibilities, and required qualifications for the role.
• Step 4: Prepare Your Application Documents 📝 Ensure you have your updated Curriculum Vitae (CV) or Resume ready.
• Step 5: Submit Your Application Online 👉 Click on the provided application link for the specific job posting. Complete the online application form accurately.
• Step 6: Application Deadline ⏳ Please ensure your application is submitted by the closing date of 13th February 2026. Late submissions will not be considered.
• Step 7: Background Checks ⚠️ Be aware that Indus Hospital & Health Network conducts rigorous background checks for all potential candidates as part of their commitment to a safe and ethical work environment.
• Step 8: Contact Information 📞 For any queries regarding the application process, please refer to the contact details provided on the job portal or advertisement.

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