Madrid Gaming Salon Attendant - Customer Service & Operations

Further Details

This position at JR Spain, representing NOVOMATIC SPAIN, requires a responsible and customer-oriented individual to manage a gaming salon in Madrid. The role emphasizes excellent client care and operational integrity within the private sector. Key duties include managing customer access, ensuring legal compliance, basic machine supervision, and cash handling. A commitment to maintaining a secure and pleasant atmosphere is paramount for this role. Ideal candidates will have prior customer service experience, strong interpersonal abilities, and a proactive approach to problem-solving. The company offers a stable employment contract and ongoing professional development.

Madrid Gaming Salon Attendant - Career Opportunities

JR Spain, an associate of NOVOMATIC SPAIN, is actively recruiting for a dedicated Gaming Salon Attendant to enhance customer experience in their Madrid establishments located in Aluche and Carabanchel. This is a significant opportunity within the private sector for individuals seeking to apply their customer service expertise.

This role demands a responsible individual adept at managing client interactions and ensuring the seamless operation of the gaming salon. Adherence to all legal mandates and provision of superior service are core to this position.

• Job Title: Gaming Salon Attendant
• Location: Madrid, Spain
• Company: JR Spain (Client of NOVOMATIC SPAIN)
• Key Responsibilities: Customer attention, access control, basic machine supervision, cash management, regulatory compliance.
• Requirements: Customer service experience (gaming, hospitality, or retail preferred), strong communication, basic cash handling, availability for rotating shifts.
• Offering: Permanent contract, competitive salary, continuous training, growth potential.

Skills

• Strong communication abilities
• Excellent customer service orientation
• Conflict resolution skills
• Basic cash handling proficiency
• Computer literacy
• Teamwork and proactivity
• Observational skills for risk detection

Duties and Responsibilities:

• Provide attentive customer service with professional and approachable demeanor
• Control access and verify legal requirements (age, identification, capacity)
• Monitor gaming machines and report any technical issues
• Manage cash transactions, including exchanges and reconciliation
• Ensure compliance with salon regulations and address incidents
• Assist with opening, closing, and maintaining the cleanliness of the premises

How to apply

• 💼 Prepare Your Application: Ensure your CV highlights relevant customer service experience, particularly within the gaming, hospitality, or retail sectors.
• 🎓 Verify Qualifications: Confirm you meet the educational requirement of Matriculation and possess strong communication and cash handling skills.
• 👉 Visit Application Portal: Navigate to the official application link provided.
• 📝 Submit Online: Complete the online application form accurately and thoroughly.
• ⏳ Adhere to Deadline: Submit your application before the closing date of 18 December 2026.
• 📞 Contact Information: For specific inquiries, refer to the contact details associated with the job posting on eurojobs.com.
• 🌐 Learn More: Visit the company profile on eurojobs.com for additional details about JR Spain.

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