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Pharmacovigilance Customer Success Manager - Spain

Embark on a rewarding career as a Pharmacovigilance Customer Success Manager with Veeva Systems in Navarra, Spain.

This prominent private sector organization is actively seeking an experienced professional to champion its leading Pharmacovigilance suite.

You will be instrumental in guiding global life sciences companies, ensuring they harness the full potential of Veeva's innovative solutions and achieve their strategic objectives.

Leverage your extensive experience to act as a trusted advisor, directly engaging with executive stakeholders and PV leaders.

Your role will involve understanding complex operational challenges and translating them into streamlined success stories, fostering deep relationships and driving product enablement.

This is a unique opportunity to contribute to a mission-driven company committed to accelerating therapeutic advancements and making a significant positive impact.

Join a dynamic 'Work Anywhere' environment, offering flexibility and a culture that prioritizes customer and employee success.

As part of a collaborative team, you'll champion the voice of the customer and drive continuous improvement within the life sciences industry.

Explore these Pharmaceuticals employment opportunities with competitive benefits.

This role offers substantial professional growth and the chance to be part of a pioneering SaaS company.

Overseas
full-time
USA

Jobs Date Posted: 03 November, 2026
Jobs Last Date to Apply: 18 December, 2026
Industry: Pharmaceuticals
Jobs Industry Type: Overseas
Job Hiring Organization: Veeva Systems
Experience Required (In months): 96
Occupational Category: Customer Success
Employment Type: full-time
Advertisement Source: Eurojobs
Job Location: Navarra
Country of Appointment: USA
Employer Department: Customer Success
Work Hours: Flexible, Work Anywhere company
🎓 Qualifications Required

Further Details

Veeva Systems, a leading private sector firm in the life sciences industry, is hiring a Customer Success Manager for its Pharmacovigilance (PV) applications in Navarra, Spain. This role requires a seasoned professional with a deep understanding of PV processes and a proven ability to manage client relationships. You will be the key liaison between Veeva and its global pharmaceutical clients, ensuring optimal utilization of PV software solutions. This position is ideal for an individual passionate about driving customer value and acting as a strategic partner to PV leaders. You will be responsible for understanding client needs, providing expert guidance, and facilitating collaboration to overcome complex challenges. The 'Work Anywhere' culture at Veeva promotes flexibility, allowing you to excel in your preferred working environment while contributing to groundbreaking advancements in healthcare. As a Customer Success Manager, you will engage with 4-6 large, global customers, offering strategic advice and developing roadmaps aligned with their business goals. Your expertise in Pharmacovigilance software and SaaS consulting will be crucial in optimizing application usage and fostering strong, long-term partnerships within the life sciences sector.

Customer Success Manager - Pharmacovigilance in Spain

Veeva Systems is seeking a dedicated Customer Success Manager to join their team in Navarra, Spain. This pivotal role within the private sector involves managing relationships with global life sciences organizations, ensuring they gain maximum value from Veeva's industry-leading Pharmacovigilance (PV) suite. Successful candidates will benefit from these top companies hiring. The company, a pioneer in industry cloud solutions, is committed to helping life sciences firms accelerate the delivery of therapies to patients.

As a trusted advisor and PV expert, you will partner with executive stakeholders and PV leaders to understand their strategic vision and operational challenges. Your expertise will guide them in unlocking the full potential of their investments, transforming complex PV issues into streamlined success stories. Veeva's 'Work Anywhere' philosophy supports a flexible working environment, fostering employee success alongside customer satisfaction.

  • Job Title: Customer Success Manager - Pharmacovigilance
  • Location: Navarra, Spain
  • Company: Veeva Systems (Private Sector)
  • Experience Required: 7+ years in Pharmacovigilance
  • Key Responsibilities: Customer relationship management, strategic guidance, product enablement, roadmap development.
  • Salary Range: 85,000 - 120,000 EUR
  • Travel: Up to 25%

Skills

  • 7+ years of experience in Pharmacovigilance
  • Experience working with or in large global pharmaceutical companies
  • Customer-facing consulting experience
  • Experience managing relationships with key decision makers and application owners
  • Ability to travel up to 25% and reside in Europe
  • Strong understanding of Pharmacovigilance software
  • Proficiency in SaaS/cloud consulting for pharmacovigilance applications
  • Excellent communication and advisory skills
  • Strategic thinking and problem-solving abilities

Duties and Responsibilities:

  • Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
  • Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
  • Liaise with Veeva Strategy, Sales, Product and/or Services’ stakeholders to address customer needs
  • Provide strategic guidance to optimize use of Veeva applications through proactive engagement
  • Create a customer roadmap based on their business goals and needs
  • Facilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learning
  • Champion the voice of the customer within Veeva
  • Proactively drive product enablement to fit customers’ goals/needs

How to apply

  • Application Process: To apply for the Customer Success Manager position with Veeva Systems, please visit the official application link.
  • Required Documents: Ensure your CV and any relevant supporting documents detailing your experience in Pharmacovigilance and customer-facing consulting are prepared.
  • Application Submission: Click on the provided 'Apply Now' link to be directed to the application portal.
  • Deadline: Submit your application before the closing date of December 18, 2026.
  • Location Confirmation: Candidates must be able to travel up to 25% and reside in Europe.
  • Interview Stage: Shortlisted candidates will be contacted for the next steps in the recruitment process.
  • Further Information: For similar opportunities or more details about Veeva Systems, please refer to the eurojobs.com website.


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