Dutch-Speaking Customer Service Advisor in Catalunya, Spain | International Career Opportunity
Seeking a Dutch-speaking Customer Service Advisor for an exciting international role with Specsavers in Catalunya, Spain.
This full-time position offers a gross annual salary of €21,000, plus a progressive bonus structure, relocation package, and comprehensive benefits.
Ideal for candidates fluent in Dutch and English, this role involves handling customer inquiries via phone, live chat, and email, ensuring exceptional service delivery.
JR Spain, in collaboration with CNX, provides fully paid training and a modern office environment in Benalmádena, Málaga, with hybrid working opportunities and career growth within a global brand.
| Jobs Date Posted: | 03 November, 2026 |
| Jobs Last Date to Apply: | 18 December, 2026 |
| Industry: | Customer Service |
| Jobs Industry Type: | Government |
| Job Hiring Organization: | JR Spain |
| Occupational Category: | Customer Service |
| Employment Type: | full-time |
| Advertisement Source: | Website |
| Job Location: | Catalunya |
| Address Region: | Catalonia |
| Country of Appointment: | Spain |
| Postal Code: | 03550 |
| Employer Department: | Customer Service Department |
| Employer Address: | Plaza Solymar, C.C. Benalmar Local 12 #J-18808-Ljbffr, Benalmádena, Málaga, Spain |
| Street Address: | Plaza Solymar, C.C. Benalmar Local 12 #J-18808-Ljbffr |
| Work Hours: | Rotating schedule: Monday–Friday 08:00–18:00, Saturday 09:00–17:00, with two weekends off monthly |
Further Details
A dynamic opportunity for Dutch-speaking professionals to join Specsavers as a Customer Service Advisor in Catalunya, Spain. This role combines customer service excellence with international exposure, requiring fluency in Dutch and English. Responsibilities include managing inbound/outbound calls, live chat, and email support, while adhering to established procedures. The position offers a Spanish employment contract, 4 weeks of paid annual leave, and a €1,000 relocation package. With rotating schedules and two weekends off monthly, this job balances work and lifestyle. Apply by December 18, 2026, to start a rewarding career in a multicultural setting. This position represents excellent government jobs in the region.
Dutch-Speaking Customer Service Advisor Opportunities in Spain
Embark on an international career with Specsavers as a Dutch-Speaking Customer Service Advisor in Catalunya, Spain. This role, offered by JR Spain and CNX, is perfect for professionals seeking overseas employment in a dynamic, multicultural environment. With a gross annual salary of €21,000 and a progressive bonus structure, this position provides competitive compensation and growth potential. The job involves handling customer inquiries in Dutch and English, ensuring high-quality service delivery through multiple channels.
- Permanent Spanish employment contract with full benefits
- €1,000 relocation package and fully paid training
- 4 weeks of paid annual leave plus 4 days per year
- Hybrid working opportunities in a modern office in Benalmádena
- Rotating schedule with two weekends off monthly
This customer service role is ideal for those fluent in Dutch and English, with a passion for customer satisfaction. Apply by December 18, 2026, to join a leading international brand and build a rewarding career in Spain.
Skills
- Fluent Dutch speaking and writing skills
- Good level of English proficiency
- Comfort with computers and CRM systems
- Customer-focused and professional demeanor
- Proactive and curious learning attitude
- Strong team player abilities
Duties and Responsibilities:
- Handle inbound and outbound customer calls in Dutch
- Support customers via live chat and email
- Assist with online orders, payments, products, and promotions
- Record customer interactions accurately in ticketing system
- Prioritize customer satisfaction and improve experience
- Follow established procedures for quality service
- Collaborate with team members across channels
- Achieve individual and team performance targets
- Support customers via social media with training
How to apply
- 💼 Prepare your CV highlighting Dutch and English proficiency.
- 🔍 Visit the application link: Apply Now.
- 📝 Complete the online application form with personal and professional details.
- 📅 Ensure submission before the deadline of December 18, 2026.
- ⚠️ Include any relevant customer service experience and language certifications.
- 📩 Expect a confirmation email and next steps from the recruitment team.
- 📢 Shortlisted candidates will be contacted for interviews.
- 📌 Successful applicants will receive details on relocation and onboarding.
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