Relationship Manager at National Bank of Pakistan

Further Details

National Bank of Pakistan is now recruiting in . Apply for the position of Relationship Manager. The required qualification is Bachelor. This role is within the Banking industry. A bachelor degree is preferred. The application process commenced on 25 May, 2024 via Advertisement Image. Interested and eligible candidates must submit their applications before the deadline on 13 June, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Relationship Manager at National Bank of Pakistan

We have an immediate opening for the post of Relationship Manager.

Key Requirements:

• Qualification: Bachelor
• Experience: 12 months minimum
• Vacancies: 1

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Sound knowledge of branch banking / branch operations
• Complete product knowledge
• Knowledge of compliance regulations i.e
• AML-CFT as well as SBP PRs and international processes
• Good business acumen
• Goal oriented and result driven
• Good acumen in dealing audit issues
• Analytical skills along with strong interpersonal skills
• Proven leadership and branch management skills
• Outstanding customer services skills
• Ability to communicate ideas in both simple and technical terms
• Ability to pay attention to details
• Ability to prioritize and accomplish tasks
• Team building skills
• Sales management and good interpersonal skills
• Geographical knowledge of the place of posting
• Knowledge of banking and products
• Strong oral and written communication skills
• Proficiency in Windows, MS Office and databases

Duties and Responsibilities:

• Undertake the responsibility of overall management of branch affairs, including development of consumer, liabilities, and wealth management business (Conventional & Aitemaad), achievement of targets / KPIs through meeting the branch sales objectives as allocated and support the implementation of sales strategies in the branch
• Meet with Existing to Bank (ETB) and New to Bank (NTB) customers for deposit generation and to market retail banking products (Conventional & Aitemaad)
• Ensure service delivery in the branch to the highest competitive standards, initiate customer satisfaction reviews, obtain customer feedback and re-align processes to improve customer experience and timely resolution of their complaints and queries
• Execute and deliver the branch's annual business plan and budget, to ensure that the activities and plans performed by the Branch are aligned to the Region / Group strategy and plans
• Focus on core deposit generation through opening of core accounts to minimize volatility in the market share
• Manage attrition of deposit and customers through proactive and timely interventions
• Implement innovative cost saving initiatives to minimize the variable costs of the branch
• Carry out performance evaluation, mentoring of the reporting staff and conduct periodical meetings with the staff to achieve business and service targets (Conventional & Aitemaad)
• Review reports and liaise with controlling office regarding branch affairs
• Monitor internal controls of the branch on a regular basis to ensure sound operational health and forgeries by keeping stringent and proactive internal control mechanisms
• Stay abreast of the market trends and devise strategies to counter competition and maximize market share
• Provide support for new product launches and campaign new sales initiatives (Conventional & Aitemaad)
• Ensure smooth branch and system maintenance and manage the administrative affairs of the branch
• Ensure that the branch staff is fully compliant with all the AML preventions and KYC policies
• Manage staffing capacity, recruitment, succession, and manpower planning
• Establish a culture and work environment that attracts, retains and motivates the highest caliber of skilled professionals
• Ensure compliance with banking laws, regulations, banking instructions, and procedures
• Maintain all files / documentation and ensure comprehensive records maintenance related to daily business operations
• Ensure audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence
• Also ensure that Shariah compliant environment is maintained at IBWs within the region
• Ensure all processes are completed within the specified TAT
• Ensure all SOPs are followed as per the policies and procedures of the Bank
• Perform any other assignment as assigned by the supervisor(s)
• Achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing
• Conduct daily customer/market visits, both for new to bank and existing customers as assigned (Conventional & Islamic Banking)
• Achieve assigned deposit targets through new to bank & existing customers to manage and grow portfolio assigned by the management (Conventional & Islamic Banking)
• Handle liability portfolio with proven understanding of customer behavior, balance movements and seasonal trends
• Actively identify attrition risks within the portfolio and take timely corrective actions to retain balances
• Leverage prior experience with diverse customer profiles to offer suitable liability solutions and cross-sell targets of bank products i.e
• Consumer assets & insurance products as assigned (Conventional & Islamic Banking)
• Maintain high service quality standards while interacting with the customers for business retention & Islamic Bank
• Resolve customer queries / issues in amicable, efficient and resourceful manner (Conventional & Islamic Banking)
• Ensure Tail Management by activation of dormant account, Digital App, ATM and deepening of Tail accounts (Conventional & Islamic Banking)
• Take part in periodic mass Customer Contact Drives / Market Storming activities or other similar propositions
• Maintain various MIS / business reports related to portfolio, as per the requirements of management
• Ensure compliance with Banking Laws, instructions, regulations and procedures related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence
• Also ensure that Shariah compliant environment is maintained at Islamic Banking window within the Region
• Ensure all processes are completed within the specified TAT
• Ensure all SOPs are followed as per the policies and procedures of the Bank
• Perform any other assignment as assigned by the supervisor(s)

How to apply

How to Apply for Relationship Manager:

• Visit the Official Careers Portal: Interested candidates should navigate to the official careers website of the National Bank of Pakistan at www.sidathyder.com.pk/careers.
• Submit Your Application Online: Apply online through the portal within 10 working days from the date of this advertisement's publication.
• Adherence to Instructions: Ensure all application instructions provided on the website are followed meticulously.
• Eligibility Criteria: Candidates must meet the basic eligibility criteria mentioned for each position.
• Selection Process: Shortlisted candidates will be invited for a test and/or panel interview.
• Contractual Basis: Employment will be on a contractual basis for three years, subject to renewal at the discretion of the Management.
• Compensation: Selected candidates will receive a compensation package and other benefits as per the Bank's policy and rules.
• Late Applications: Applications received after the due date will not be considered.
• Equal Opportunity Employer: National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, irrespective of gender, religion, or disability.

Advertisement Source