Secretary Service Quality Council Opportunities at National Bank of Pakistan

Further Details

Explore a career at the National Bank of Pakistan, a prominent private sector entity dedicated to financial well-being. They are currently looking for qualified professionals for the Secretary Service Quality Council. Opportunities within the banking sector are available to professionals looking to advance their careers. Karachi-based, this contractual role offers many opportunities for professional development for the right individual. The applicants should have excellent communication skills to take up the responsibilities related to service quality .

Career Opportunities at National Bank of Pakistan

National Bank of Pakistan, a leading private sector bank, is seeking a qualified Secretary to fill the role of Secretary Service Quality Council. This position offers a unique chance to join a reputable organization and contribute to its continued success. Successful candidates will be responsible for providing secretarial support to the Senior Management Committee, maintaining records, and assisting with various operational aspects of the bank. This role is crucial for maintaining the efficiency and integrity of the bank's operations in Karachi.

• Minimum Graduation from a recognized university.
• Possessing a Master's degree will be preferred.
• Minimum of 12 years of experience.

Skills

• Good communication and interpersonal skills
• Excellent team management and leadership skills
• Excellent organization skills, attention to details & proactive working attitude
• In-depth knowledge of customer service management and prudential regulations
• Proficiency in Advanced MS Excel
• Must possess strong writing skills for recording minutes and management of secretarial work
• Strong integrity and adherence to ethical standards

Duties and Responsibilities:

• To act as Secretary to the Senior Management Committee on Service Quality, examines and scrutinize the agenda items for their completeness and relevance to the forum, before acceptance
• To assist the Committee in its oversight on issues related to products/ services commitments outlined in Bank's FTC policy and as per TORs
• To organize /collect agenda items from Groups / Divisions as per mandate of the Committee or in accordance with the regulatory requirements identified by the respective Group/Division
• To take all steps necessary towards conduct of meeting, including: (a) date and time with the consent of the Chairman (b) ascertaining availability of members to meet quorum requirements (c) booking of Conference Room
• To ensure preparation / distribution of "Agenda Files" for Chairman / Members prior to the meeting date
• Agenda Files to include Agenda's supporting documents, reports, and any additional materials submitted under cover of Agenda item by respective Group/Division
• To ensure arrangement of meetings with all required logistics
• To record minutes of the meeting, summarizing key discussions, decisions and follow-up actions on each agenda item
• To share drafted minutes with Members for scrutiny and finalization in consideration of their feedback/endorsement
• To circulate final/signed minutes to members and/or concerned executives of Groups / Divisions as per agenda item, for noting and actions (if any) in the light of minutes
• To follow-up on decisions / action items with concerned functions and reporting of updated status to the Committee, as per requirements
• To ensure accurate maintenance of files / data / records of Committee particularly the minutes and MIS of action items; for any pre / post audit
• To facilitate concerned functions in raising and delivering Committee's Performance Report to Board concerned committee / Board of Directors
• To support internal / external audits and respond effectively to regulatory inspections and queries
• To perform any other assignments as assigned by the supervisor(s)

How to apply

• 🌐 Visit the website www.sidathyder.com.pk/careers.
• 📝 Apply online within 10 working days from the publication date.
• ⚠️ Ensure all requirements are met before submitting the application.
• 🗓️ Due date of the publication will be considered for the last date.

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