Senior Dynamics 365 CRM Technical Consultant | Remote Spain

Further Details

ALTEN is recruiting a skilled Technical Consultant for Dynamics 365 CRM, offering a remote work arrangement in Castilla y León, Spain. This private sector position is ideal for professionals adept at improving customer service operations and implementing digital solutions. The role emphasizes experience with Microsoft Dynamics 365 Sales, including functional and technical aspects. Key responsibilities involve managing cases, integrating with other platforms like the Power Platform, and providing user training. The ideal candidate will possess strong problem-solving abilities, autonomy, and a client-oriented approach, contributing to a leading multinational firm dedicated to talent development and professional growth.

Senior Dynamics 365 CRM Technical Consultant | Telework in Spain

ALTEN is seeking a highly skilled Dynamics 365 CRM Technical Consultant to join their esteemed team for a remote position within Castilla y León, Spain. Explore these latest recruitment with competitive benefits. This role is pivotal in driving digital transformation and enhancing customer service operations.

The ideal candidate will possess a strong command of Microsoft Dynamics 365 Sales, encompassing both its functional and technical dimensions. This exciting career opportunity is perfect for professionals eager to contribute to a leading private sector firm renowned for its commitment to innovation and employee development.

• Job Title: Technical Consultant Dynamics 365 CRM
• Location: Castilla y León, Spain (Remote)
• Company: ALTEN
• Industry: Information Technology
• Key Skills: Dynamics 365 Sales, Power Platform Integration, Case Management, Functional Design
• Benefits: Professional growth, continuous learning, dynamic work environment

Skills

• Experience with Microsoft Dynamics 365 Sales
• Proficiency in both functional and technical aspects of Dynamics 365 CRM
• Experience in case management
• Experience in queue management and routing
• Experience in integrations with other platforms, especially the Power Platform (Power Automate, Power Apps)
• Knowledge of integration via connectors or APIs
• Experience with Azure technologies (Logic Apps, Azure Functions) is a plus
• Ability to design and document functional integrations with other systems
• Experience in training key users, preparing materials, and conducting practical sessions
• Competence in requirements analysis, functional design, configuration, testing, data loading, and go-live support
• Strong problem-solving skills
• Autonomy and client orientation
• Excellent communication and teamwork skills
• Proficiency in productivity tools like Microsoft 365
• Experience with agile methodologies (Scrum, DevOps) is valuable
• Desirable functional knowledge of other Dynamics 365 modules: Sales, Marketing, Field Service, Contact Center, or Project Operations

Duties and Responsibilities:

• Drive digital transformation and improve customer service processes
• Implement and configure Microsoft Dynamics 365 Sales
• Manage case management functionalities
• Oversee queue management and routing
• Integrate Dynamics 365 with other platforms, particularly the Power Platform
• Develop and document functional integration designs
• Provide training and support to key users
• Conduct requirements analysis and functional design
• Perform testing, data loading, and provide go-live support
• Collaborate with team members and clients to achieve project goals

How to apply

• 💼 Review the detailed job description for the Technical Consultant Dynamics 365 CRM position.
• 🔎 Ensure your experience aligns with the required skills, particularly in Microsoft Dynamics 365 Sales, case management, and Power Platform integration.
• 📝 Prepare an updated Curriculum Vitae (CV) highlighting your relevant technical and functional expertise.
• 👉 Visit the Eurojobs website and navigate to the job listing for ALTEN.
• 🚀 Click on the 'Apply Now' button to access the application portal.
• ✅ Complete the application form with all requested information accurately.
• ⏳ Submit your application before the closing date of December 18, 2026.
• #️⃣ For specific inquiries or to learn more about career opportunities, explore ALTEN's company profile on Eurojobs.