Customer Success Manager - Pharmacovigilance Expert - Spain

Further Details

Veeva Systems, a Public Benefit Corporation, is actively recruiting for a Customer Success Manager in Cantabria, Spain. This role is crucial for enhancing customer adoption and value realization of their advanced Pharmacovigilance (PV) software suite within global life sciences companies. You will provide strategic guidance and act as a key liaison for large-scale implementations. The ideal candidate will possess extensive experience in pharmacovigilance, ideally within large pharmaceutical settings, and demonstrate strong customer-facing consulting skills. This remote-friendly opportunity emphasizes a 'Work Anywhere' philosophy, contributing to a diverse and inclusive workforce committed to transforming the life sciences industry.

Customer Success Manager - Pharmacovigilance in Spain

Veeva Systems, a leader in cloud solutions for the life sciences industry, is actively recruiting for a Customer Success Manager specializing in Pharmacovigilance to be based in Cantabria, Spain. This pivotal role involves acting as a strategic partner to large, global life sciences organizations, ensuring they derive maximum value from Veeva's cutting-edge PV suite. As a trusted advisor, you will engage with executive stakeholders and PV leaders, deeply understanding their operational challenges and strategic visions to drive successful outcomes.

This position embraces a "Work Anywhere" philosophy, offering flexibility to work from home or in a designated office space, fostering a supportive and productive environment. You will be a vital part of a dynamic cross-functional team, championing customer advocacy and transforming intricate pharmacovigilance challenges into streamlined successes. Join a mission-driven organization committed to accelerating therapy delivery to patients and making a positive impact.

• Key Position: Customer Success Manager - Pharmacovigilance
• Location: Cantabria, Spain
• Employer: Veeva Systems
• Industry: Life Sciences / SaaS
• Experience Required: 7+ years in Pharmacovigilance
• Compensation: €85,000 - €120,000 annually
• Travel: Up to 25%

Skills

• Over 7 years of experience in Pharmacovigilance
• Experience working with or within large global pharmaceutical companies
• Customer-facing consulting experience
• Proven ability to manage relationships with key decision-makers and application owners
• Willingness to travel up to 25%

Duties and Responsibilities:

• Support 4-6 large, global customers post-implementation with Veeva Pharmacovigilance applications
• Act as a trusted advisor and own the relationship with customers’ business decision makers and application owners
• Liaise with Veeva Strategy, Sales, Product and/or Services stakeholders to address customer needs
• Provide strategic guidance to optimize use of Veeva applications and create customer roadmaps based on business goals
• Facilitate customer-to-customer or customer-to-Veeva connections for collaboration and industry learning

How to apply

• Application Process: Interested candidates are invited to submit their applications through the official EuroJobs portal.
• Required Documents: A comprehensive Curriculum Vitae (CV) detailing relevant experience and qualifications is essential.
• Application Link: Click on the provided 'Apply Now' link to be directed to the application page.
• Deadline: Ensure your application is submitted no later than December 18, 2026.
• Location Focus: This role is specifically for candidates residing in or willing to relocate to Cantabria, Spain.
• Travel Expectation: Be prepared for potential travel requirements of up to 25% within Europe.
• Unique Opportunity: This is a chance to join a leading SaaS company and contribute significantly to the life sciences sector.