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Head Collections & Recovery Manager - Banking Sector Opportunities

The Bank of Punjab, a prominent financial institution in Pakistan, is actively seeking experienced professionals for its Collection & Recovery Division. This is a fantastic opportunity to join a rapidly expanding bank with over 35 years of operational excellence and a robust network of branches and ATMs. We are committed to providing unparalleled value-added services through advanced solutions, making this a dynamic environment for career growth. This role offers a chance to contribute significantly to the bank's progression strategy by managing critical recovery operations. Ideal candidates will possess a strong analytical mindset and a proven track record in financial recovery, aiming to build a long-term career within a leading banking organization.

Private
full-time
Pakistan

Jobs Date Posted: 06 May, 2026
Jobs Last Date to Apply: 21 May, 2026
Industry: Banking
Jobs Industry Type: Private
Job Hiring Organization: The Bank of Punjab
Experience Required (In months): 108
Occupational Category: Management
Employment Type: full-time
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Job Location: Lahore
Country of Appointment: Pakistan
Postal Code: 54000
Employer Department: Collection & Recovery Division (Digital Banking Gr
Employer Contact Phone: 111267200
🎓 Qualifications Required
BA
📌 Job Positions:

Further Details

This private sector banking role focuses on strategic collections and recovery management within The Bank of Punjab. The position requires a deep understanding of financial indicators and recovery tools to ensure a sustainable and healthy credit book. Candidates will be instrumental in optimizing performance and mitigating risks. Join a forward-thinking bank that values innovation and professional development. This opportunity is ideal for individuals seeking to leverage their expertise in a challenging yet rewarding banking career, contributing to the bank's ongoing success and expansion across Pakistan.

Head Collections & Recovery Manager - Banking Career Opportunities

The Bank of Punjab is seeking a seasoned professional to lead its Collection & Recovery Division within the Digital Banking Group. This pivotal role involves strategic management of financial recovery operations, budget oversight, and performance analysis to ensure a robust credit portfolio. Join a dynamic team and contribute to the bank's mission of providing exceptional financial services across Pakistan.

This position requires a minimum of 9 to 12 years of relevant banking experience, with a Bachelor's degree or equivalent from an HEC-recognized university. The ideal candidate will be up to 55 years of age and possess strong analytical and leadership skills to drive effective recovery strategies and mitigate risks.

  • Position: Head Collections & Recovery (Digital Banking Group)
  • Grade: Band-4 to Band-2
  • Location: Lahore
  • Qualification: Minimum Bachelor's degree from HEC recognized university
  • Experience: 9 to 12 years relevant banking experience
  • Age Limit: Up to 55 years

Skills

  • Manage divisional budget, including recovery costs and litigation expenses
  • Track and analyze long-term financial health indicators
  • Oversee deployment of recovery tools like Litigation and Out-of-Court Settlements
  • Categorize portfolios into 'Big Ticket' and 'Mass Market' segments
  • Set and annualize KPIs for Collections Unit Heads
  • Conduct performance reviews based on roll-back rates and recovery targets
  • Ensure performance integrity and utilize MIS for predictive analytics
  • Liaise with Credit Initiation, FRMU (Fraud Risk), Card Operations, and Legal departments
  • Maintain oversight of the Fraud Reporting mechanism
  • Identify and escalate 'First-Payment Defaults' or 'Bust-out' fraud patterns

Duties and Responsibilities:

  • Manage the divisional budget, including recovery costs, litigation expenses, and third-party agency commissions
  • Track and explore long-term health indicators (NPL ratios, Provisioning, and Roll-rate trends) to ensure a sustainable and healthy credit book
  • Oversee the effective deployment of recovery tools including Litigation, Out-of-Court Settlements, and Auctioning of seized assets
  • Categorize the portfolio into 'Big Ticket' vs
  • 'Mass Market' to allocate resources and specialized recovery strategies effectively
  • Set annual and quarterly KPIs for Collections Unit Heads and conduct performance reviews based on roll-back rates and recovery targets
  • Ensure the integrity of the Performance & Delinquency MIS
  • Move beyond daily tracking to predictive analytics—identifying "Inflow" trends before they become defaults
  • Act as the primary liaison with Credit Initiation, FRMU (Fraud Risk), Card Operations, and Legal to resolve systemic issues leading to defaults
  • Maintain oversight of the Fraud Reporting mechanism, ensuring that Unit Heads are identifying and escalating "First-Payment Defaults" or "Bust-out" fraud patterns

How to apply

  • Application Method: Online application is mandatory.
  • Portal: Visit the official Bank of Punjab career portal at https://www.rozee.pk/company/the-bank-of-punjab-bop
  • Required Documents: Ensure your CV and any supporting documents are up-to-date.
  • Deadline: All applications must be submitted by May 21st, 2026.
  • Important Note: Only shortlisted candidates will be contacted for interviews. The Bank of Punjab reserves the right to accept or reject any application without assigning any reason. This is an equal opportunity employer.


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