Senior Associate, E-Sahulat at National Database and Registration Authority (NADRA) Islamabad

Further Details

National Database and Registration Authority (NADRA) is now recruiting in Islamabad. Apply for the position of Senior Associate, E-Sahulat. The required qualification is Intermediate. This role is within the Government Administration industry. A high school is preferred. The application process commenced on 26 April, 2024 via Advertisement Image. Interested and eligible candidates must submit their applications before the deadline on 10 May, 2026. This is a prime opportunity to join a renowned organization. For a step-by-step application guide and full eligibility criteria, please see the official advertisement on https://www.jobseed.pk.

Senior Associate, E-Sahulat at National Database and Registration Authority (NADRA)

We have an immediate opening for the post of Senior Associate, E-Sahulat. The job location is Islamabad.

Key Requirements:

• Qualification: Intermediate
• Experience: 36 months minimum
• Vacancies: 7

This is a fantastic chance to work with a reputed organization and grow professionally.

Skills

• Proficiency in MS Office (Excel, Word, PowerPoint)
• Strong communication and interpersonal skills
• Good organizational and time management skills
• Attention to detail and accuracy in data handling
• Data Accuracy & Record Keeping
• Communication & Coordination
• Problem Solving
• Teamwork & Collaboration
• Time Management
• Adaptability & Learning Agility
• Strong operational and analytical skills
• Excellent coordination and stakeholder management abilities
• Proficiency in drafting official documents and agreements
• Problem-solving mindset with attention to detail
• Good communication and reporting skills
• Ability to work under pressure and manage multiple tasks simultaneously

Duties and Responsibilities:

• Perform daily operational tasks and ensure timely completion of assigned activities
• Coordinate with Regional Control Rooms and Head Office teams for smooth execution of operations
• Liaise with Business Executives for operational support, issue resolution, and updates
• Coordinate with internal departments such as Finance, IT, Networks, and Infrastructure
• Ensure accurate and timely data entry of franchisee information into designated systems
• Maintain and update franchisee records, documentation, and databases
• Monitor operational activities and report discrepancies or issues to management
• Prepare reports, MIS, and dashboards as required
• Ensure compliance with organizational policies, SOPs, and data confidentiality standards
• Assist in process improvements and operational efficiency initiatives
• Handle queries and provide support to franchisees where required
• Perform any other duties assigned by management
• Oversee day-to-day operational activities of franchisees across the network
• Ensure smooth functioning of services and adherence to SOPs and company policies
• Identify operational gaps and implement process improvements
• Manage end-to-end process of franchisee onboarding
• Ensure timely creation, activation, and maintenance of franchisee IDs in the system
• Supervise transaction flows and monitor exceptions
• Handle and resolve reversal cases in coordination with relevant departments
• Ensure timely resolution of disputes and minimize financial risk
• Act as a focal point for coordination with regional offices
• Provide operational support and guidance to regional teams
• Ensure alignment of field operations with head office directives
• Assist in assigning operational and business targets to franchisees
• Monitor performance against assigned targets and KPIs
• Generate periodic reports and recommend corrective actions where required
• Draft, review, and process franchise agreements and Memorandums of Understanding (MoUs)
• Ensure legal and procedural compliance in all contractual documentation
• Maintain proper record-keeping and documentation control
• Liaise with external stakeholders including partner organizations and service providers
• Coordinate with internal departments such as Finance, Technology, Networks, and Infrastructure for operational support
• Facilitate issue resolution through effective cross-functional collaboration

How to apply

How to Apply for Senior Associate, E-Sahulat:

• Eligibility Criteria: Applicants must meet the specified age and educational requirements for each position.
• Experience: Relevant professional experience as detailed for each role is mandatory.
• Application Process: Interested candidates are required to submit their applications online through the official NADRA careers portal.
• Required Documents: Ensure your CV, educational certificates (HEC attested), CNIC, domicile, and recent photographs are readily available for upload.
• NOC Requirement: Government employees must apply through the proper channel and provide a No Objection Certificate (NOC) from their current department.
• Application Deadline: The last date to submit applications is May 10, 2026. Late submissions will not be considered.
• Online Application Link: Visit https://careers.nadra.gov.pk/ to submit your application.
• Further Information: For detailed job descriptions and application guidelines, please refer to the official NADRA website.

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